Geographic restrictions

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Where Trovewall operates, where offers are allowed to serve, and how a user's country is decided. Two different things share the word "geography" here — who may hold an account, and who may see an offer — so they are separated below.

1. Where accounts may be held

We open publisher and advertiser accounts worldwide, with the exceptions in section 2. Payouts are made by SEPA transfer, which in practice means a publisher needs a bank account reachable in the Single Euro Payments Area or one that can receive a euro credit transfer. If your bank cannot, we cannot pay you, and you should establish that before you send traffic rather than after.

An account must be held in the name of the person or company that controls it. We pay to a bank account in the account holder's own name and to no other, which is a fraud control before it is anything else.

2. Countries we do not serve

We do not open accounts for, transact with, or knowingly deliver traffic to or from any person, entity or territory subject to comprehensive sanctions, or to any party on an applicable restricted-party list. Where our payment providers refuse a jurisdiction, so do we — the constraint is theirs before it is ours, and we cannot override it.

This list is not static and we will not publish a snapshot that goes stale. If your jurisdiction matters to your plans, ask [email protected] before you build anything.

An account we later discover to be in a restricted territory is suspended. Money already earned is dealt with case by case and in line with whatever the sanction actually requires — we will tell you what is happening and why, and we will not simply keep it.

3. Where an offer serves

Country targeting is set per offer by the advertiser, as an include list, an exclude list, or neither. It is applied by the same eligibility check everywhere: the hosted offerwall, the offer API, the click handler and the admin preview all ask one predicate, so an offer can never be visible somewhere it is not allowed to convert.

The advertiser setsThe offer serves
Nothing Everywhere we operate. This is the default and most offers use it.
An include list Only in those countries. Everywhere else the offer is not shown at all.
An exclude list Everywhere except those countries.
Both The include list, minus the exclude list. Exclusions always win.

4. How your country is decided

From the IP address the request arrives on, resolved to a two-letter country code and nothing finer. We do not use GPS, we do not ask the device for a location, and we do not store a street-level position — a country code is the entire resolution, because a country code is all the targeting needs.

The country is decided at the moment of the click and recorded on the click. Later conversions are judged against that recorded country, not against wherever the postback happens to come from. This is why moving country between clicking and converting does not invalidate an honest conversion.

IP geolocation is approximate. Mobile networks, corporate VPNs and satellite links all resolve somewhere that is not where the person is sitting. We accept that error rather than demand more invasive evidence, and where a location cannot be determined at all the user simply sees offers that have no country restriction.

5. VPNs, proxies and misrepresented location

Using a VPN is not against these terms, and we do not ban them — plenty of people use one for ordinary privacy reasons and go on to complete offers honestly.

Using one to appear to be in a country you are not, in order to reach an offer that excludes you, is different. The advertiser bought an action from a specific market; a conversion manufactured from outside it is not the thing they paid for. Those conversions are reversed, and a publisher whose traffic shows a systematic pattern of it will be asked to explain before anything is paid. This is set out in the fraud prevention policy, which describes what we look at and how to dispute a decision.

6. What advertisers should know

  • Target the market, not the language. An include list is the honest way to say "only these countries". Buying globally and rejecting everything outside your market wastes publishers' traffic and will get your offer paused.
  • Your own legal restrictions are yours to declare. If your product may not be promoted somewhere — a licensing limit, an age rule, a financial-promotions regime — encode it as targeting. We enforce the targeting you set; we cannot know the rule you did not tell us about.
  • Coverage figures are estimates. Any number we quote for reachable countries describes where offers are eligible to serve, not a guarantee of volume in any of them.

7. What publishers should know

  • Your users see the offers that are eligible for their country. Two users of the same app in different countries see different walls, and that is working correctly.
  • A wall that looks empty in a particular country usually means demand, not a fault. Tell us the country and we will say plainly whether it is coverage or a bug.
  • Do not route traffic through a proxy to change which offers appear. It is the fastest way to have a payout held.

8. Data leaving your region

We operate a single platform rather than regional installations, so the data described in the privacy policy is processed in one place regardless of where the user is. If you are a publisher subject to transfer rules that require more than that, the data processing addendum is the document to read, and [email protected] is where to raise it.


Who you are dealing with

Trovewall is operated by Trovewall LLC., registered at Office 251 House of Francis, Ile du Port, Mahe, Seychelles.

Questions about coverage or targeting [email protected]
Publisher accounts and traffic [email protected]
Advertiser accounts and campaigns [email protected]
Everything else [email protected]